Your Employees Did WHAT?
7 Strategies for Driving Workplace Performance
New Book Now Available
What people are saying about the book:
“Barbara Walters is the Mario Andretti of driving employee performance. Using driving as a metaphor, the author puts the reader behind the wheel and navigates the road bumps of lackluster results and lost productivity. Fueled with 7 strategies, several case studies, and key takeaways in every chapter, the book gives new and seasoned managers the keys to turbo charge team performance. This easy-to-read format is a user’s guide for solving any employee challenge.”
- Diane DiResta, author of Knockout Presentations
Randi Busse, Founder and President of Workforce Development Group, Inc., is widely recognized as a Customer Service Trainer and Customer Retention Expert. Training and coaching programs give employees the skills they need to WOW customers and turn them into Raving Fans. She’s also the author of Turning Rants into Raves.
Click to visit Workforce Development Group!
Barbara is available to meet and work with you as:
Providing the C-Suite with qualitative and quantitative feedback leading to self-awareness and lasting change—an effective method for developing leaders and potential future leaders.
Building skills and business competencies that provide a measurable return in productivity and performance improvement, revenue generation, and cost reduction.
Presenting keynote and motivational speeches, engaging and utilizing audience participation in addition to smaller group breakout sessions and workshops.
Helping businesses get through particularly busy times or times of change with a focus on the people involved. Succession planning.
“Even if you are on the right track, you’ll get run over if you just sit there.”
“Leadership is the art of getting someone else to do something you want done because he wants to do it.”
“The successful man is the one who finds out what is the matter with his business before his competitors do.”
-Roy L. Smith
“You miss 100 percent of the shots you don’t take.”
- Wayne Gretzky
“Always forgive your enemies. Nothing annoys them more.”
“Hire character. Train skill.”
A calm sea does not make a skilled sailor.”
“It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change.”
“People are best convinced by things they themselves discover.”
“Your most unhappy customers are your greatest source of learning.”
“Being defeated is often a temporary condition. Giving up is what makes it permanent.”
-Marilyn vos Savant
“Many of life’s failures are people who did not realize how close they were to success when they